Privacy Policy

Effective date: July 27, 2026

Template — not legal advice. This document is a structural placeholder for development. It must be reviewed and completed by qualified counsel before production use.

1. Overview

Rizewell ("we", "us") provides a practice-management platform for licensed therapists. This policy explains what information we collect, how we use it, and the choices available to you. Protected health information (PHI) is additionally governed by our HIPAA Notice of Privacy Practices.

2. Information we collect

  • Account and credential data (name, email, license details) you provide.
  • Client and clinical records you enter, stored as encrypted PHI.
  • Usage and device data needed to operate and secure the service.

3. How we use information

  • To provide, maintain and secure the platform.
  • To support treatment, payment and health-care operations you conduct.
  • To comply with legal and regulatory obligations.

4. Sharing

We do not sell personal information. We share it only with service providers under written agreements (including Business Associate Agreements where PHI is involved), or when required by law.

5. Security

PHI is encrypted at rest and in transit, access is relationship-scoped, and access to records is audit-logged. No method of transmission or storage is perfectly secure.

6. Data retention

We retain records for the periods required by applicable law and professional obligations.

7. Your choices & rights

You may access or correct your account information, and exercise the rights described in our HIPAA Notice for PHI.

8. Contact

Questions: privacy@wisdom.health.

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